Frequently Asked Questions

Everything you need to know about Load and Lock storage solutions.

Our NFC-enabled locks allow you to access your unit using your smartphone or a provided NFC card — no keys required. Simply tap and go, 24/7.
We offer units ranging from 5 sqm up to 100+ sqm, suitable for personal items, business inventory, vehicles and more.
Yes. All our units are climate-controlled to protect your belongings from extreme heat and humidity — essential in the UAE.
Absolutely. Our facilities are open 24 hours a day, 7 days a week, 365 days a year, giving you full flexibility.
We charge on a monthly basis. You can pay via bank transfer, credit card, or online. No long-term lock-in — cancel with 30 days notice.
We recommend clients arrange their own contents insurance. We maintain full CCTV coverage, controlled access and security patrols on-site.
We use solar-assisted power, LED lighting, eco-packaging for moves, and digital-only processes to minimise our environmental footprint.
Our minimum rental period is one month. After that, you can extend month-by-month with no penalties.
Yes. We partner with trusted movers in Dubai to offer end-to-end packing, transport and setup in your storage unit.
Simply fill in our quote form, WhatsApp us, or call directly. Our team will get in touch within the hour to discuss your requirements.

Still Have Questions?

Our team is happy to help with any queries not covered above.

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